Product: Meritage Homes Customer Care Clear all filters (7 of 7 reviews match)
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I've been chasing, and I do mean chasing, the construction supervisor (Jordan Pierce) for an entire year to fix the warranty issues with my home.Countless email after email of want some sort of communication as to what is going on. December 29, 2014 is when I moved in...
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2.4
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Meritage Homes Customer Care
#990646
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Meritage Homes - Buyer beware of Meritage and their awful quality &  customer service
Meritage Homes - Buyer beware of Meritage and their awful quality &  customer service
Meritage Homes - Buyer beware of Meritage and their awful quality &  customer service
Built the Lenox model in the kellswater bridge neighborhood in Kannapolis, NC.All ceilings look awful builder says it's just "critical lighting" issue and not the bad dry wall- also see seams on walls. All baseboards down steps cracked and separated from wall, closet...
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Anonymous
Julie Hjerth

Had VP of warranty at my door at 9am the day after review all issues fixed and have it in writing to prove it.

1.8
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Meritage Homes Customer Care
I didn't like
  • Being lied to
#912224
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Don't buy at Meritage Esencia Rancho Mission Viejo California !They made us sign a 140+ page contract first and put down a 25K deposit before they would even put in an offer to show we were "serious". My wife and I had a serious medical emergency with huge costs that...
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Anonymous
Anonymous

Never heard of anyone making someone sign a contract and earnest money is usually a percentage of the total price. Any contract with earnest money has a period of forfeit (usu...

Anonymous
Anonymous

Was it in the First Phase, or the Second Phase (Sage)?I've read horrible reviews on them and I'm considering a house in there. Not sure if I should pull the trigger or not. Di...

1.0
Product
Meritage Homes Customer Care
#857379
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The Meritage Home Builder on Charlotte, NC is a circus!!There customer service is the worst I've seen. For the amount of money you are investing in their homes, you would think that would have excellent customer service. I don't even know where to begin with my level...
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Anonymous
kc

I also have had issues with the Charlotte office here. The design staff was completely incompetent. I can tell you what the delays are about. They are about the incredible lac...

1.8
Product
Meritage Homes Customer Care
I didn't like
  • Poor customer service
  • Uncaring attitude and does not take ownership of mistakes
#848685
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Meritage Please take the time to read and understand what you get when you deal with Meritage. Meritage is capable of building an acceptable house that shows well. We were positively impressed with the design center and the choices we had. Some of their plans are...
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Anonymous
Anonymous

I am having some of these same issues in Charlotte, NC. No one seems to care about the quality at all! I have pointed numerous issues out to them and they just say it will l...

Anonymous
Anonymous

You are right. I lost 10000$ of my earnest money. Salesagent was a joke. This happened in NC

Product
Meritage Homes Customer Care
#831797
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I bought Meritage Homes in Raleigh NC, but have hard-time for my house maintenance with Meritage Homes, I submitted my request , no one respone back to me. If you buy Meritage Homes, you better to be ready to correct their faulty by yourself. I have problem with my...
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1.0
Product
Meritage Homes Customer Care
I didn't like
  • Unprofessional management
  • Does not respond request in timely mannor
  • Poor customer service
#813688
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Meritage Homes Customer Care Review

#785579
1.0
Details
They are crooks. They truly don't care about the customer. Had an issue with a lender after being 100% approved and Meritage homes kept my deposit 23k and sold the home more then it was in contract for 3 days after we had an issue. Stay far away from these builders.
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