Meritage Homes: frig hits wall, can't open frig door to 90 degree, can't take frig draws out

18 of 29 Meritage Homes reviews

I purchased a brand new home from Meritage Homes. After the home was built, closed and ready for leaving, found the kitchen floor plan has big design flaw:

First, a most commonly used 25 ct frig could not be put in. At the end, we have to take the trim off the wall in order to put the frig in; second and also the worst problem is that when open the frig, the door hit the wall (the door can't even be opened 90 degree such that I couldn't slid the draws out for half way). It is $300000+ home. It seems the builder only considered whether the space fits the frig, but the usability. The worst thing that the builder did not admit it isn't a design flaw. In their words: "such design is not uncommon, but being a real estate professional I have not seen a house that won't allow frig to open or take draw out. The worst kitchen design!!!

This review is a subjective opinion of a user.
Report Comment Private message author

More Review Details

Customer service

  • What I liked
      No items
  • What I disliked
    • Does not respond request in timely mannor
    • Customer service is bad
    • Unresponsive staff

Reason of review:
Bad quality
Preferred solution:
Let the company propose a solution
Monetary loss:
Product or service
Meritage Homes House Construction
Review category
Home Construction and Repair
review #736524 by

Author wants to be contacted by the company. Learn more

Had an experience with Meritage Homes? Submit review ›
Helpful? 1 Yes 1 1 No 1
Had the same issue 0 Yes 0
18 of 29 Meritage Homes reviews is operating in read-only mode, users cannot make any changes to the information, publish comments or reviews.


Dec 18, 2015 #1080592

Builder refused to take any action to correct the issue.

0 0 Reply
Great comment! Would you like to convert it into review?

You will be able to edit the text before publishing.

× You are about to contact

Review submitted through "Contact Us" will not get published on the site or forwarded to Meritage Homes. However, many companies do monitor reviews on our site.

You were reading a complaint about Meritage Homes.
Filing a new complaint about