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We signed a Meritage Home and put down 10K as Earnest Money but the lender gave a higher interest price and we got another lender who gave us a better interest quote for preapproval. While we discussed further following offer, our lender rejected loan as it was high loan and we didn't have sufficient income to make payments.

Meritage Lender tried to offer the loan still on super high interest rate so we decided to back off the next day we got our contract signed. It was not even 24hrs past the all parties contract sign. It has been 2 weeks we got the cancellation signed by all parties, they are not even telling whether we will get earnest money or not. The Sales Agent was so nice till we signed and once we backed off she is treating us with mere disrespect.

My husband is under stress and had a heart attack last night and I am writing this with great despair. My family and kids are shattered with Meritage Home. I curse the day we stepped in to the Meritage Home Agent. If not the Law, I pray that God punish the Sales Agent and Meritage Homes.

Don't loose your life and sleep over this worst company.

I will commit suicide with my kids if something happens to my husband. I am committing suicide because of Meritage Home and its Sales Agent that took away our peacefulness...

Reason of review: Poor customer service.

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Guest

I am so sorry to hear of your experience and will pray for your husband and your family.

They are charlatans and would stop at nothing to screw any customer out of their hard earned money.

After ten months of fighting, meeting after meeting with them, they promised and promised and never fixed anything, you can read it on Yelp (Meritage homes, Arvada CO). Rusty Crandle personally cancelled our purchase within weeks of closing.

Guest
reply icon Replying to comment of Guest-1317205

They are trying to cancel our contract too. We have an outside lender approval and yet they are canceling.

We have sold our home , moved into a rental as was required and given them over$100,000.

My husband believes they want the property back because we have a premium lot and prices have gone up. I'm so mad I'm shaking.

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